For general information, use the public pages.
If you already have an account and have a problem, use the internal Help/Support channel after login. This lets the request be safely connected to your account.
Public contact should not expose personal data, recovery data, private case details or moderation evidence.
When there is a specific problem with an account, photo, message or restriction, the best path is the controlled internal flow because it preserves context and an audit trail.
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Contact and help
How to find general information or help.